Experiencing Mentorship as Leadership At Mary Baldwin University

October 27, 2020MBU students, masked and distanced, gathered in the Student Activities Center to watch live-streamed keynotes and participate in Q&A sessions.

The second annual Women’s Leadership Symposium on October 24 wove together meaningful speeches, practical advice, and participation from industry experts, workshop facilitators, and attendees both on campus and across the country.

Three keynote speakers gave insight into their unique perspectives on leadership and mentorship, telling stories from their careers and summarizing key take-aways for the audience to put into practice in their own lives. 

A live Q&A followed each speaker so both in-person and virtual attendees could engage directly with the experts.

MBU students also had the opportunity to attend break-out sessions and workshops during the day where they gained tools to help them prepare for entering the job market after graduation.

“I knew that the different guests and speakers would offer priceless advice on how to expedite my confidence in being a strong, working woman.”

— Courtney Rosenstadt ’23

“I would say that my mother, Dr. [Carey] Usher, and other strong women in my life influenced me to participate in the symposium, because we as women should learn from each other.”

— Savanna Nobles ’22

Speaker Dara Beevas ’02 placed her remarks firmly in the context of 2020 and all its challenges, looking back to her time at Mary Baldwin and thinking about the questions, fears, and plans her college-aged self would have been experiencing.

Throughout her talk, she identified three ways of being in the world and working through challenges: survival mode, hustle mode, and, finally, purpose mode. The first two are important to acknowledge, she said, but unsustainable. 

“We often move along doing the thing we’re supposed to do, instead of doing the thing that we are called to do,” Beevas said.

The third option, purpose mode, is the path to conscious and effective leadership — and also the source of productive mentorship. It opens people up to curiosity, growth, and stretching themselves toward new challenges.

“In purpose mode, you are centering the voice inside, who already knows where they should be in this moment, and they know why,” Beevas said.

Watch Beevas’ full talk here.

“The world is starving for your leadership, your creativity, your ideas, and your willingness to have tough conversations.”

— Speaker Dara Beevas ’02, publisher and author

“It was really meaningful to me when speaker Dara Beevas asked us to ask ourselves ‘Where am I being called?’ It was something that I had to actually sit there and think about. I am so focused on getting my degree that I haven’t asked myself ‘Is this my calling? Do my personal values align with this career?’”

— Jasmine Matthews ’21

Dr. Leigh Frame ’06 was the second keynote speaker for the symposium on the theme of mentors and allies in healthcare. She gave advice on how to find an effective, knowledgeable, and available mentor in the healthcare world, and how they can help their mentees develop into healthcare leaders. 

“Mentorship is many things including sharing knowledge,” Frame said, “and then inspiration — how you can inspire others to become a leader or change healthcare or get into the healthcare field initially.”

She identified different types of mentoring — coaching, guidance, and inspiration — and the strategic value they each bring, together with shadowing a healthcare professional to absorb what the career is like day to day.

Thinking about attendees who are interested in joining a healthcare profession, Frame gave tips on different introductory and entry roles that are available, and on staying persistent.

“The moral of the story is just keep trying,” she said. “Don’t be discouraged if your mentor doesn’t respond to you at first. Don’t be discouraged if being a hospice volunteer didn’t work out for you. Try something else.”

Watch Frame’s full presentation here.

“There are so many kinds of positions in healthcare that you have to find the one that’s right for you. And this is also true of your mentor, you have to find the right mentor or mentors for you.”  

— Speaker Dr. Leigh Frame ’06, integrative medicine researcher and program director

“It really meant a lot to hear Dr. Frame speak about the many challenges and wins she has faced in her field, all while providing such impactful advice to those of us seeking healthcare-related careers.”

— Emily Carroll ’18, administrative assistant and graduate student at MBU’s Murphy Deming College of Health Sciences

MBU students had the opportunity to participate in sessions and conversations on career preparation, nontraditional mentorship, men as allies, networking for their first job, and salary negotiation; here facilitated by Nell Desmond, director of the Vantage Point, MBU’s office of personal and professional development.

“I am in a place where I would love to mentor anyone that would need to know all about my expertise in my field of dentistry. I have so much knowledge that I’m ready to pass on to anyone who would benefit from it. I want people to love what they do.”

— Janitza Rivera ’99, assistant office manager, Smiles for Life

I’m looking forward to next years women’s leadership Symposium.

God Bless

Jani

Success…

Success isn’t overnight. It’s when everyday you get a little better than before. It adds up. -Dwayne Johnson

Here I list some of the things that helped me get better at what I do in life. I hope this help you get better if this is what you are looking for. I hope it inspires you if you are confused and do not know where to start or you can get a thing or two out of it because you are simply wanting to see about other ideas beside the ones you are trying. Enjoy!

  1. Become More Observant. Notice everything that surrounds you.
  2. Collect Ideas. Ideas and thoughts tend to evaporate from your mind too fast.
  3. Develop A Habit to Act.
  4. Read.
  5. Expand Your Comfort Zone.
  6. Set goals.
  7. Do more of what already works.
  8. Learn how to solve problems and handle them.
  9. Stay positive.
  10. Align yourself with people who are experienced, especially in the field you want to be in.

If you get one percent better each day for one year, you’ll end up thirty-seven times better by the time you’re done.

God bless

Janitza

Learning Patience

Today I had the pleasure to see this 80 years old gentleman for the second time at the office. Yes, the second time. Few weeks ago I saw him for the first time to go over few treatment options. He had few questions then and some things to think about and also some financing to figure out.

I would have to say that I fell in love with him. He is so polite, so cute, he comes in prepare to take notes, asks great questions and he makes sure he leaves with all of his questions answered. He also has a very cute accent. I love listening to him.

Now, we do schedule an hour appointment to go over treatment options with our patients but this man had me in the office for an hour and a half the first time. His appointment ran over my lunch but I didn’t care, I wanted to make sure he was well taken care of.

When he was scheduled for the second meeting I made sure we scheduled an hour just to be safe even though normally 30 minutes is long enough to meet for the second time. Most of the questions are pretty much answered already at the first meeting. I’m glad I was proactive.

This appointment took another almost hour and a half. Again it ran over my lunch time but it didn’t matter because I needed him to be clear of whats going on with his dental care. He would ask the same questions over and over again to make sure he got it. He would make sure he is following every recommendation we are recommending. He wanted to make sure he is able to afford all treatment recommended.

It was such an honor to be the one helping him. You know why? Because this person seating in my chair could’ve been my dad or my grandfather and I would’ve wanted them to be treated the same way. I would have wanted the person take the time to listen, be patient and not felt taken advantage of. This is why I had such a wonderful time talking to him and making sure he is fully aware of everything.

He is so funny, he will pause and tell me little jokes about whatever will come to mind but he would always remember to go back to where we left off.

This is the first 80 year old man I meet that takes no medications. He tell his doctor when he make a recommendation to tell him how to prevent medical problem so he doesn’t have to take medications and he just follows the directions.

He goes to the hospital parking lot and walks every day. Sometimes more than once. You have no idea how much I have learned from him. Just because we are the knowledgeable provider does not mean patients just learn from us. This is not one way street for me. I learn from our patients too and one thing this man had showed me is patience. Not everyone process information the same way and believe it or not that’s has been a struggle for me. My brain process things pretty quickly and not everyone is the same.

I do practice patience every day. To the point that I have a lot of feedback from family, friends and co-workers telling me how well I do with patience. Believe me I don’t have much, ask people who are very close to me but I do work on it every day. I’m very cautious about it. There are so many things I master that you would think I’m very natural about it and thats not the case. Experience and hard work has helped me.

I encourage you to work on your patience today. People need you to be patient especially the elderly. It is not fair to disregard people’s feelings just because they are slower than you or because you are too busy. We live in a very busy world. Learn how to respectfully dismiss them or always schedule for a second meeting.

Patience is not the ability to wait, but the ability to keep a good attitude while waiting.

-Joyce Meyer

God bless,

Janitza

Tell Me Why You Are Here Today

Part of my job is to seat down with patients and do an intake interview as to why they are in our office and see what it is they are looking for and how can we better help them get what they want.

I can say that I do love what I do and eventhough this is something I do not do full time is something I truly enjoy when I get to do it.

First I want to tell you that eventhough everyone that step in our office have a common purpose, everyone’s story is very different.

I often ask why do I work in a field that people hate. But at the same time I can relate to them because I have been in their shoes. The more I think about this and the more I tell myself not to take it personal still makes me wonder why? Why do you still come for help when you hate us so much? Yes “hate” such a strong word. They hate us, people tells me all the time “I hate you”, “I hate the dentist”.

The more questions I ask, the more I get to learn and hear that behind that strong word there is a story.

Today I am going to use the name of Pepe just to not mention the real name of the patient for confidentiality purposes.

Pepe came to the office after not being at the dental office for 25 years. Pepe was petrified of the dentist. Last time he remembers when he was at a dentist office was at 16 years old. Why that was the only time he remembers? Well, let me tell you why. It was the day he had a BAD EXPERIENCE. He was getting his wisdom teeth extracted and felt every little movement the dentist made while working on him, but he was numbed, he couldn’t understand why. That experience itself made him “hate us”. This awful experience prevented him from going to the dentist and he went to see a dentist just when he was having a problem and would ask for the teeth be extracted so he didn’t have to deal with anything else.

Remember when I mentioned earlier that everyone always have a story. I wasn’t to convinced that was the full story. Just by the look in his eyes. I am never afraid to ask questions, it always takes me to the bottom of things. My family always make fun of me because I sure ask a lot of questions. I am also not embarrassed to accept the truth but it is necessary to ask.

Well, I decided to ask him about his country. Pepe had an accent so I wanted to know where he was from. Pepe replied that he was from Iraq and that he has been in the states for 2 years now and he loves it.

Pepe is married. Has three children and is a journalist. He deals a lot with the public. Pepe was bullied when he was a child at school because of how his teeth looked. He feels absolutely embarrassed and he would like to be able to eat healthy because he would like to live a lot of years. I went back to his childhood and I wanted to know what it was like to be made fun of. He replied it was not fun, but that made him tough. He was able to hide all of those emotions and later in adulthood didn’t care. Ok, but why didn’t he care? I find that hard to believe. There is a reason he is in my chair today. Right?

I’m very excited for Pepe. I am not sure if he would pursue anything with us. He came for a free consultation to see what his options are and get some prices. He wanted to discuss with his wife if treatment in our office is something he can afford before getting any commitment. I don’t care if he goes to another office to seek dental care. I want him to purse his happiness and that consist of a new smile. I hope he comes back to us, but I also keep in mind not everyone can afford us.

Now let me tell you one thing I am supper proud of, and that is Pepe. Pepe showed me his vulnerable side and as a man I respect that. I let him know how proud I am of him for making the decision to come to our office. I know that was a big step for him.

If you think that bullying does not affect people you are wrong. People have feelings and if you are reading me today please don’t make fun of other people. I encourage you to not put people down. Be more compassionate. This is Pepe’s story. He wants to eat well and smile big and be proud of his smile. He wants to replace his missing teeth with implants and have a fixed prosthesis. I hope I get to see Pepe again. I also hope you do not get to be that one person that made fun of Pepe in school.

If you want to have a nice smile, eat better, get a new job, gain more confidence, date, be in pictures, and have a better health style please seek help there are a lot of people like me, actually there are a lot of people like us while we get to be accused of being bad, rough and careless, the reality is that we are very nice people with a wonderful heart trying to help you get the smile you deserve.

God Bless You

Janitza

A Sunday Morning 🌄

This Sunday morning Keyani and I went to Starbucks for a light breakfast and then we went for a walk. 

We enjoyed mother nature and had a lot of fun going to a different place we have never been at the JMU Arboretum. 

We played with rocks, sticks,  flowers  and leaves. Every new step ‍♂️ of the way I kept sharing with her positive affirmations. If she was trying to walk by rocks I would make sure she knew she could do it without holding my hands and that if she fell it was ok to get back up. It was funny to hear her repeat my words. I know she is listening.

 

She would say hello to people that would walk by her, she would say “have a good day”. “Good morning”. It was just great to hear her trying to interact with adults since she has been spending most of her time just with us and no much contact with other kids. She is learning a lot. I’m so proud of her.

What things do you share with your kids to show positivism?

God Bless

Janitza

Dental Implants Lunch and Learn Smiles For Life

We had a great lunch and learn with Max Williams our Implant Representative from Neodent.

Our office does so many implant surgeries that it is very imperative we keep up and learn new things from single implant placement to full arch implant surgeries, implant sizes and everything else that is beneficial for all of us to be familiar with.

Max was also doing the same thing at our Staunton location on Monday and we are very thankful for his time and commitment to us.

No matter where you are today or where you want to be in the future, Neodent have a course to support you. Their belief is educating you with real life experiences, which is why their courses are developed to be in a live surgery or hands on patient enviroment. We have learned and grown a lot with this company.

You can visit our website

http://www.smilesforlifeonline.com

God Bless,

Jani

Crown Council Annual Event

Crown Council is a place where fellow dentists and team members genuinely celebrate and encourage their fellow practitioners success. Their principles and fundamentals are essential to making any practice successful.

This is my second year and I enjoyed their speakers as much as I did last year. One tradition that I started is to purchase their books at their registration day.

If you are one of the countless people who don’t make a habit of reading regularly you may be missing out.

Everything you read fills your head with new bits of information, and you never know when it might come in handy. Food for thought. Knowledge can never be taken away from you.

The outward Mindset by The Arbinger Institute will be teaching me how to change lives and transform organizations.

The ROI of Kindness by Biro and Mac Anderson will be teaching me how to help me teach others how to put a little kindness in our culture. My goal is to help others make the world a better place.

The apprentice model by Dr. David Phelps DDS will be teaching me how to help young leaders to have an exceptional life if they are willing to stand out from the crowd and aim for higher than average.

Lastly I have the Finish book by Jon Acuff, excellent and funny speaker. This book will help me to give myself the gift of done. When you are a leader one of your biggest hopes is that your team will finish its goals, but with thousands of distractions it gets harder and harder every year. I’m hoping this book helps me help others fix that problem.

Lastly I have my notebook where all of my notes were taken. Lots of wisdom is written down there and I just need to continue to get better so I can help my team and our patients.

God Bless,

Jani